HR Solutions for Restaurants & Food Service
According to the National Restaurant Association, labor is one of the largest
cost factors for restaurants. Salaries and wages at full-service and
quick-service restaurants are approximately 30% and 28% of total sales,
respectively1.
Other HR cost factors such as payroll taxes, workers’ compensation insurance,
employee benefits, and training increase the total labor cost by an additional
15% to 30% in most states. The savvy restaurateur realizes that improving
productivity and reducing HR costs can significantly improve profitability.
Pinnacle’s HR solutions help restaurant and food service companies to increase
productivity and control HR costs. Pinnacle develops creative solutions for
restaurants to manage labor cost factors and improve human resource procedures.
Pinnacle’s solutions have a direct and measurable impact on HR cost factors.
| Restaurant HR Challenges |
Pinnacle's Solution |
| Containing HR Costs |
Pinnacle helps restaurant and food service firms contain HR costs such as
overtime, workers’ compensation, payroll taxes and employee benefits. |
| Competition for Skilled Employees |
Pinnacle helps restaurant firms attract quality employees by offering
competitive benefits. Even the smallest restaurant can provide employees
benefits that are equal to or better than the largest restaurant chain.
Pinnacle can also create custom hiring programs to help managers efficiently
attract and evaluate qualified applicants. |
| Managing Multi-State Locations |
Pinnacle helps restaurant firms to properly manage store locations in multiple
states. Pinnacle’s coordinated HR Management System (HRMS) provides restaurant
owners with a comprehensive view of the entire HR costs of each store, thus
providing a clear picture of each store’s profitability. |
| Site Safety |
Pinnacle’s certified safety specialists can help restaurants to improve
worksite safety and reduce potential hazards and can help design custom risk
management plans. |
| Labor Law Compliance |
Restaurants are a frequent target for government regulators ranging from OSHA
to the IRS. Pinnacle can help restaurateurs to improve labor law compliance and
reduce employer liabilities. |
| Maximizing the Productivity of Technology Investment |
Pinnacle can coordinate a restaurant’s point-of-sale technology with a
state-of-the-art HRMS to provide a nearly instantaneous picture of store
profitability. The HR Management System also helps supervisors to improve
employee management and provides employee with a self-service center. |
| Employee Training and Certification |
Pinnacle offers employee training and certification in hundreds of topics
including food safety. Online programs make such training even more convenient
and cost effective. |
1. - Source: National Restaurant Association, Restaurant Industry Operations
Report - 2003
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