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Enterprise Human Resources
Outsourcing (HRO)

Enterprise human resources outsourcing is designed for a company that already has an HR department but needs to reduce costs and improve HR practices throughout the organization.

Human resources outsourcing (HRO) performs many of the mundane HR tasks so that the client's HR team can focus their valuable time on the company's strategic HR needs, such as employee development. HR outsourcing provides tremendous flexibility in designing a solution ranging from outsourcing just a few processes to developing a comprehensive solution.

  • People: The HRO provides a support team that employs best practices in HR, risk management and labor law compliance. The HRO provides a dedicated contact center and a secure online portal to serve client managers and employees. The client's HR team can focus on those strategic HR issues that drive more value for the organization.
  • Technology: The HRO solution provides a powerful HR technology solution that can include Applicant Tracking Systems (ATS) and Performance Management Systems (PMS) to improve feedback to employees and managers.
  • Process: HRO's can handle many of the client's HR processes including:
    • Payroll (Payroll Processing, Delivery, Tax Processing)
    • Benefits (Administration, Enrollment, Deductions, Compliance)
    • Risk Management (Workers Compensation Administration, Safety Training, Drug Testing)
    • Education and Training (Regulatory, Safety, Sexual Harassment)
    • Recruiting (Acquisition, Assessment, On-boarding)

HR outsourcing is not a one-sized-fits-all service. Pinnacle first evaluates a client's HR capabilities and needs and then recommends the outsourcing model that will best achieve the client's project goals. Pinnacle will also advise clients how to identify and avoid potential pitfalls in the HR outsourcing process. As part of any HRO project, Pinnacle can also evaluate if the HRO can provide additional value by incorporating employee benefits or workers compensation insurance plans into the HRO quote.

Learn more about Human Resource Outsourcing.

For information on Pinnacle's HR Outsourcing solutions, please contact us.