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Human Resources

Enterprise Human Resources Outsourcing (HRO)

Enterprise Human Resources Outsourcing is an ideal fit for a medium to large company that already has an human resource department but needs to improve HR resources, reduce HR costs, and improve HR practices throughout the organization.

By partnering with an HRO provider, the Human Resource department can focus on the strategic HR needs of the company. No longer will the HR team’s valuable time be squandered on mundane, non-productive grunt work. Instead the company’s HR staff can focus on more critical tasks such as employee development, improving morale and implementing the organization’s HR strategy.

HR outsourcing provides tremendous flexibility in designing a solution ranging from outsourcing just a few processes to developing an end to end solution.

People: The HRO provides a client team that is knowledgeable in best practices, risk management, labor law compliance and other critical HR issues. After learning the client’s goals and HR processes, the HRO team becomes a single point of contact for the designated human resource functions. Client managers and employees have access to HR services and resources through the HRO’s Employee Self Service and a dedicated contact center, freeing the client’s HR team to focus on those strategic HR issues that drive more value for the organization.

Technology: An HRO offers a flexible technology solution. Clients can use their legacy HR technology, adopt the HRO’s HRIS technology or integrate the two systems. The client can add additional HR applications such as Applicant Tracking Systems and Performance Management Systems that improve communications both within the client’s organization and with outside vendors.

Process: HRO’s can handle many of the client’s HR processes including:

  • Payroll (Payroll Processing, Delivery, Tax Processing)
  • Benefits (Administration, Enrollment, Deductions, Compliance)
  • Risk Management (Workers Compensation Administration, Safety Training, Drug Testing)
  • Education and Training (Regulatory, Safety, Sexual Harassment)
  • Recruiting (Acquisition, Assessment, On-boarding)

HR outsourcing is not a one-sized-fits-all service. Pinnacle first evaluates a client’s HR capabilities and needs and then recommends the outsourcing model that will best achieve the client’s project goals. Pinnacle will also advise clients how to identify and avoid potential pitfalls in the HR outsourcing process.

As part of any HRO project, Pinnacle can also evaluate if the HRO can provide additional value by incorporating employee benefits or workers compensation insurance plans into the HRO quote.

PinnacleHR: Your solution for Human Resources Outsourcing!

For information on Pinnacle’s HR Outsourcing solutions, please contact us or complete our information request form.

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